Q&A

Do you have some questions? Click on one of the questions on the right to see the answer.

Frosmo is an online skill game service where players can play fun skill games for free, earn Tokens, participate in skill game tournaments, increase their gamer level and progress in Rank. Players with top Ranks can access free prize tournaments where real cash and real prizes are given out.

A team is a group of players who have been selected by the team leader to play in the team. The team creates energy which is used to build era inventions. The team also earns Tokens for its team leader. For more info please visit the "Why make a team" section to learn more.

Rank is a point-based value which is built from player's Token tournament participation, activity, and gamer level increases in every game available in Frosmo. Frequent and active involvement in all 3 components enables the player to increase the player's Rank. Memberships activate a multiplier function that multiplies all collected rank points during the term of the membership. Players with highest Ranks are rewarded with access to free prize tournaments with real prizes. There is no payment obligation for reaching a rank that qualifies a player to participate in free prize tournaments. The rank can be followed on the players Rank page.

By increasing your Rank you will be able to participate in free prize tournaments and win real prizes and cash. You will also enjoy the experience of a truly exciting and broad skill game experience along the way.

You increase your Rank by participating in Token tournaments and finishing with good results, being active in the service, and increasing your gamer level in all Frosmo skill games. For each of the listed activities you receive rank points which add up to increasing your Rank. In addition to that, different levels of Membership will multiply your earned rank points during that Membership duration. Learn more about Memberships by clicking the membership icon on the dashboard.

Tokens are the internal wealth credits which are spent and earned in Frosmo Token tournaments. Tokens can be exchanged for Memberships or used to play in Token tournaments to win more Tokens. You can also buy Token packages if your Token account is empty.

Tokens allow you to participate in Token tournaments. Participation in Token tournaments allows you to increase you gamer level and get good tournament results for which you receive rank points. Gamer level and tournament result rank points add up to increasing your Rank. In Token tournaments you are able to win more Tokens and increase your wealth. You can also exchange your Tokens for a Membership without having to pay for it.

There are 3 types of memberships in Frosmo. Bronze is a standard membership for all registered users. Silver and Platinum memberships are memberships with more games, more Token tournaments, and a rank point multiplier.

Silver and Platinum members can play special premium games, newest games, and premium game Token tournaments. This way, Silver and Platinum members can increase their gamer level in a wider range of skill games. Platinum membership multiplies your earned rank points. Learn more by visiting the Membership page.

You should work on increasing your Rank to be able to participate in Prize tournaments. Check the Prize page to see which ranks allow you to enroll in prize tournaments.

No, you do not need to register to start playing in Frosmo. Non-registered users can play free practise games.

Registering in Frosmo allows you to fully experience the service, play more games, enter exciting Token tournaments, participate in the Frosmo community, improve your gamer skills through a system of gamer levelling, meet other real-time opponents, enjoy Membership benefits and increase your Rank an win real prizes and cash.

You can withdraw your winnings from Tokens -> Withdrawals. The process takes a few days. The best way to receive the money is to have a Paypal account. Be sure to have a valid email in your Profile so the Customer Support can contact you. If you have questions, please send an email to the Customer Support.

Contact the tournament administrator for more information.

Contact the tournament administrator for more information.

Since the terms and conditions clearly state the requirements of our service, we don't refund under these circumstances.

You can download the latest version of Flash here.

Yes, all the players are real humans just like you.

Contact the tournament administrator. He will watch the replay and if there is a bug within the game it will be fixed.

The first time a game is played it is downloaded to your browsers cache memory. After the first time the game will load significantly faster because it is loaded from your browsers cache memory. The time it takes to load a game depends mostly on your network connection speed.

In each game there are 4 different gamer levels:
Newbie, Amateur, Pro and Champion.

The better the gamer level, the bigger the prizes.

Player can play only tournaments that are available for players in his/her current gamer level.

All the players start on Newbie level for all games. You need to participate in Tokens tournaments of a game to proceed to the next Gamer Level. Every game page shows your actual Gamer Level for that game and how many times you need to play it to pass to the next Gamer Level. Check Progress page for more info about all of your Gamer Levels.

You can invite Frosmo users as your friends by going to their profile page and clicking "invite a friend" - button. Invitation will be sent both to email and user's membership page. Sending friend invitation brings you 2 activity points and accepting friend invitation brings you 1 activity point.

You can create a friend tournament by going to the Progress page and selecting friends from the 'Play with your friends' box. When you have selected the friends you want to play with click the 'Play with selected friends' button. You are then taken to the friend tournament creation page. You can also challenge your friends to a tournament by going to a tournament page or a friend's profile page and clicking the 'Play with' button.

You can remove your account by sending an email from the email you used to register in Frosmo. Send your email to support@frosmo.com and include your username in the email.

You can disable the notifications by going to My Account -> Profile. Click your personal information field and tick the 'disable notifications' box. Click 'Save'.

If a Token tournament is unfinished after 2 weeks from the last participation, the tournament will be closed automatically. In this case the winners win Tokens based on the number of actual participations.