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Fast and easy personalization across all customer touchpoints 


Personalized customer journeys

Frosmo in retail

Integration of data flow across channels


AI-powered recommendations

Orchestrate your customer journeys with AI-driven personalization

Build complete customer journeys by utilizing data and AI. Drive conversion, loyalty, and revenue.

Get it working within days.

Personalization that works.

We’ve got the winning formula in delivering the best personalization results in the market

Frosmo's product winning formula

Superior customer experiences through highly personalized customer journeys


Frosmo works with retail companies around Europe to help them exceed customer expectations through personalization.

  • Personalized customer journeys are the most effective way to provide superior customer experiences that encourage repeat purchases and increase sales.
  • The Frosmo Platform enables fast and easy personalization across all customer touchpoints on any device.

Create unique customer experiences by using data and AI to drive conversions, customer lifetime value, and sales.

  • Dynamic content can include calls-to-action (CTAs), banners, pictures, textual content, components, content blocks, or navigation adapted to different audiences.
  • Experimentation is important as even a small change can turn into big revenues. Use the automated multi-armed bandit to create a high-performing and continuously optimized site based on the current trends in buying behavior.
  • AI-powered recommendations are personalized for each visitor. Increase customer satisfaction, repeated purchases, and the average order value with product recommendations including bundles, basket recommendations, and most bought or viewed products.

Harness the power of personalization through AI and machine learning

How does personalization impact your business? 

Calculate how much you would benefit from personalization

We created the retail business case calculator to share the amazing business results we’ve witnessed in retail clients over the past ten years.

The calculator is free to use – no sign-up or registration required. Based on these data points and your assessment of your current level of personalization, you’ll be able to see how much growth, incremental revenue, and additional margin you can generate based on Frosmo’s experience, just by improving the degree of personalization in your business.

Personalization is the key to unlocking the association between your brand and customer experience. It enables businesses to move away from the one-size-fits-all approach by presenting the relevant message at the right time across all touchpoints along the customer journey. The ebook contains loads of examples and practical tips for different industries, such as retail, media, and iGaming.

The best customer experience is no longer based on profiling customer sets. Every single customer has different needs and preferences. In an online grocery store, a great customer experience comes from knowing the customer so well that you are able to delight them by recommending products of interest.
Janne Timmerbacka
ICT Director, Kauppahalli24





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