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Frosmo has helped many companies deliver superior personalized customer experiences. Not yet convinced? Browse our library of success stories, case studies, and ebooks.

  • Success stories
  • Case studies
  • Ebooks
  • Infographics

Case study videos

Learn how Power significantly improved performance of their online retail store utilizing personalization and recommendation features.

Experts from Frosmo and Contentful talk about personalization and introduce Contentful’s journey to solution. 45-minute video covering full seminar talk.

Watch how Frosmo and dentsu helped Caruna with their challenges through personalization to improve customer experiences.

Learn how to combine creative marketing ideas with personalization to boost product cross-sell and increase active players.

Experts from Frosmo and Contentful talk about personalization and applying ecommerce principles to content.

Learn about the benefits of consent management and how it can greatly increase opt-ins and connects to personalization.

Customer success stories

Services

Caruna’s personalization use cases to improve customer experience

Software-as-a-Service

Contentful uses Frosmo’s personalization software for a better lead generation flow

Retail

Power delivers effective product recommendations in different phases of the customer journey

iGaming

Rivalo drives business impact with personalization

Retail

Rajala delivers fast, easy, and relevant personalized experiences with Frosmo

Media

A-lehdet serves superior customer experiences for 5 communities with 1 tech stack

Retail

Reima is creating superior customer experiences with SAP Hybris and Frosmo​

Retail

The journey from web visitor to loyal retail customer – Case Kauppahalli24.fi​

iGaming

188BET collaborates with Frosmo to reduce churn and grow lifetime value through artificial intelligence​

Public sector

The city of Helsinki – towards better digital user experiences

iGaming

Swisslos significantly boosts players through improved customer experience and personalization

Retail

Clas Ohlson gains great results with validated personalized customer journeys with SAP Hybris and Frosmo​

Travel

Aurinkomatkat proves the value of personalization with unbelievable 250% increase in conversion rate

iGaming

Dafabet Connect receives 65.6% of their downloads through Frosmo modifications

Public sector

The University of Helsinki ensures better customer experiences through AI-driven personalization

iGaming

User experience is king for online gaming

Consumer services

Venuepoint reduced manual work and increased conversions through personalization​

Retail

Decathlon Turkey’s focus on customer loyalty proves to be winning formula

iGaming

TwinSpires relies on Frosmo to increase conversions and acquisitions

Travel

Ruka uses personalization to bring outstanding customer experiences in all touchpoints

Media

A-lehdet serves superior customer experiences for 5 communities through a single simplified stack

Igaming

188BET collaborates with Frosmo to reduce churn and grow lifetime value through artificial intelligence

Retail

 Rajala delivers fast, easy, and relevant personalized experiences with Frosmo

Retail

Power works with Frosmo to help advance the customer journey towards better product discovery and conversion.

Including smart recommendations as part of your user experience is now an essential requirement for any ecommerce business that wants to increase engagement, conversions, and revenues. In this ebook, we’ll reveal some of the most effective ways we’ve found to deliver recommendations.

Today, personalization doesn’t just happen in physical stores by helpful shop assistants. Consumers expect more personalized experiences from most sites they interact with regardless of the industry. The ebook contains loads of examples and practical tips for different industries, such as retail, media, and iGaming.

Personalized web pages can help you stand out from the competition by capturing the micro-moments of ecommerce shopping. Your visitors are more likely to spend money and return to a site that makes them feel valued with personalized offers that are tailored to their needs. Start delivering personalized experiences on your front, category, and product pages. Your customers will be happy, which also means your conversion rates will soar.

Better optimized shopping funnels, lower bounce rates, better ROI in advertising spend, larger average order sizes, better cross-selling, and the list goes on. New technology trends empower customers to shop anywhere and at any time. To keep up in this ever-changing and competitive game, retailers need to invest in website personalization. Download the ebook with 40+ pages packed with industry insights, best practices, use cases, and practical tips for retail personalization.

The future for the iGaming players looks bright. With so many factors at play and so many influencers shaping this space, the industry is climbing to thrilling new heights. Data-driven personalization will completely reshape the virtual world. The virtual world will no longer be existent because player experiences have improved and will continue to evolve through constant technological advancement and innovation

Personalization is getting more important nowadays. But getting started isn’t an easy journey. This infographic will provide you a good foundation on how to implement a personalization strategy and how to make it part of your customer experience design.

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