All information is easily accessible across administrational boundaries.
Rapid communication to evolving situations that are accessible for all.
No expensive and long projects or adding manual labor.
Personalization for public sector
- More relevant messaging saves the resource of call centers and have a direct link to cost savings.
- Employees are happier due to reduced work-load in support.
- Make all information and content easily accessible across administrational boundaries for all citizens.
- Better digital services bring more satisfied visitors that engage more with the content.
- Allow rapid pervasive response to evolving situations by allowing targeting content to certain groups.
- Achieve all these without expensive systems projects or adding manual labor.
Centralized publishing of crisis communication in all relevant websites
- Centralized publishing through all relevant websites in real-time with a single click by leveraging the personalization technology.
- All the sites show a message delivered based on GEO-targeting rules.
- Use machine learning and artificial intelligence to drive targeting messaging to individuals.
Personalization for public sector
Government and local community officials should be able to communicate nationwide messages in cases of emergency or when urgent news breaks .
Frosmo helps government agencies battle the COVID-19 pandemic with a crisis communication solution that allows centralized publishing of emergency communication through all relevant websites in real-time with a single click.
The Frosmo Platform is
fully GDPR-compliant
Frosmo doesn’t track any personal data and for
Frosmo doesn’t track any personal data and for example, IP address data is not used to targeting the visitors.
Access to Frosmo can have different user levels and rights.
Frosmo never collects visitor data for its own purposes, or for the purpose of selling it to a third party.
Frosmo does not transfer personal data outside the EU/ETA area.
Read more from our privacy policy.
Helsinki aims to be the city in the world that makes the best use of digitalization. It’s been a pleasure to work with Frosmo. Their knowledge and technical expertise of personalized user journeys have helped us to get closer to our goal.
Mika Lappalainen
Editor-In-Chief, The city of Helsinki
Personalization for public sector
The concept of personalization has been ongoing in the retail industry for years now. But for the public sector industry, municipal leaders are just starting to realize the potential of crafting customized customer experiences based on user behavior and context.
For citizens, it’s important that the user experience is seamless, regardless of the different administrative boundaries. Personalization helps the users find the information according to their interests thus making the service relevant and more engaging.
