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The customer journey doesn’t end when the customer leaves the website. You must continue delivering value after the visit and…
Website personalization is incredibly important. We all know that customers are more likely to buy from an online store that…
Paradigmatic change is ongoing in how digital user experiences are developed. The change is mainly driven by dynamic and growing…
Maija Erkheikki The concept of personalization has been ongoing in the retail industry for years now. But for the public…
Website personalization is a great way for travel providers to turn the data from customers into a great customer journey…
Rajala is a privately owned photo specialist chain founded over 100 years ago. With online and physical stores in Finland…
Wilfrid Kroath A holiday is so much more than just being at the actual destination. The customer journey consists of…
Tom de Raad Natural Language Processing, NLP in short, is all the rage -- and with good reason. With this…
Tanja Säde The majority of purchase decisions nowadays are based on customer experiences (CX), not on prices. CX should be…
We’ve been evaluating collaboration opportunities with Solteq for the last twelve months. Now it’s about time to make it official.…
Artificial Intelligence (AI) provides opportunities for augmenting human creativity. You can now design campaigns that deliver the right experience in…
Tom De Raad When you work with online testing and personalization, you inevitably run into questions like “how can you…